upgraded to premium account

[Amethyst Jetaime]

Only Billing can answer these questoins.

Billing support phone numbers:
Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

The Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

France: 0805.101.490
Germany: 0800.664.5510
Japan: 0066.33.132.830
Portugal: 800.814.450
Spain: 800.300.560
UK: 0800.048.4646
Support is in English Only

 

[Amethyst Jetaime]

Only Billing can answer these questoins.

Billing support phone numbers:
Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

The Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

France: 0805.101.490
Germany: 0800.664.5510
Japan: 0066.33.132.830
Portugal: 800.814.450
Spain: 800.300.560
UK: 0800.048.4646
Support is in English Only

 

[Griffin Ceawlin]

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twolips Falcone wrote:

... next bill $22.50 not  the $11.25 I signed up for?

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You probably signed up during one of LLs 50% Off promotions? The 50% off is only for the first quarter.

[KarenMichelle Lane]

twolips,

Have you checked your Transaction History on and after September 15th? Please do so soon before you transaction data is lost as only the past 30 days is kept. Here is the link https://secondlife.com/my/account/transactions.php?lang=en-US

Additionally in the very small print on that promotion, only the 1st quarter was discounted. The remaining quarterly payments revert to the normal $22.50 / quarter.

Otherwise please contact the Billing department as another respondent has shared with you.