SL Viewer Chat Button is flashing and causing problems how do I fix it ?

[Rolig Loon]

Begin by being sure that your graphics card drivers are up to date.  Follow these specific instructions regarding Windows 8, provided by our resident Win 8 expert, KarenMichelle Lane:

1) Manually apply ALL the Required and Important patches for Windows 8 from Microsoft. A new Win 8 PC needs 4-5 iterations of this to get them all. The easiest way to do this is to:

a) Enter Desktop Mode
b) Launch Internet Explorer
c) Right-click on the options area of the Browser and turn on Menu & Status Bar [and any other of the old standards you like]
d) Tools / Windows Update.
e) Select the CUSTOM button so you can monitor and select the downloaded options to install
f) Repeat until all are DL'd and installed

Note: Don't install the Bing Desktop. Also, don;t install any Windows Live components unless you have an email account with Microsoft.

2) Identify the Video / Graphics system in your PC and get the Windows 8 drivers direct from the Video System manufacturer.

http://support.amd.com/us/gpudownload/Pages/index.aspx

http://www.nvidia.com/Download/index.aspx?lang=en-us

http://www.intel.com/p/en_US/support/detect/graphics

3) If you just performed the items 1) & 2) above, please reinstall SL again using the official version from Linden Lab. [be sure to do a clean install

http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life...

Here is the Windows 8 Manual System File cleanup procedure since it's not in the procedure above.

Windows 8
1.Using File Explorer -> Libraries / Computer / ( C: ) / Users /
2.Press the Continue button to get permission to obtain permanent permission edit this directory.
3.From the View drop-down menu option select Options & Change Folder & Search Options
4.Select the View Tab
5.Under the Hidden Files and Folders options click on the - O Show hidden files, folders & Drives radio button
6.Push the Apply Button then the OK button.
7.Open C:\Users\\yourpcusername)\AppData\Local\SecondLife and delete the contents of the SecondLife folder.
8.Open C:\Users\(yourpcusername)\AppData\Roaming\SecondLi

fe and delete the contents of the SecondLife folder.
9.Uninstall Second Life using the Programs and Features tool in the Windows Control Panel.
10.Download and install the latest release of the Second Life Viewer from http://secondlife.com/support/downloads/.

4) Be sure to wait for the complete friends list load and  Inventory rebuild before storming off on your search for fun.

5) Afterwards, you may use any viewer you prefer but I recommend a clean install of that viewer as well following their instructions.


P.S. I recommend these steps on all Windows 8 PC's and Laptops, specifically designed for Windows 8 with high-end Graphics Sub-Systems or Graphics Cards.

P.S.S. - On Upgraded PC's & Laptops - If your computer was not designed specifically for Windows 7 or Windows 8 these steps may still help. There are many "Designed for Vista" PC's that don't upgrade well to Windows 8. If your PC was designed for Windows XP, Windows 8 is usually NOT a viable option, practically speaking.

[Rolig Loon]

Begin by being sure that your graphics card drivers are up to date.  Follow these specific instructions regarding Windows 8, provided by our resident Win 8 expert, KarenMichelle Lane:

1) Manually apply ALL the Required and Important patches for Windows 8 from Microsoft. A new Win 8 PC needs 4-5 iterations of this to get them all. The easiest way to do this is to:

a) Enter Desktop Mode
b) Launch Internet Explorer
c) Right-click on the options area of the Browser and turn on Menu & Status Bar [and any other of the old standards you like]
d) Tools / Windows Update.
e) Select the CUSTOM button so you can monitor and select the downloaded options to install
f) Repeat until all are DL'd and installed

Note: Don't install the Bing Desktop. Also, don;t install any Windows Live components unless you have an email account with Microsoft.

2) Identify the Video / Graphics system in your PC and get the Windows 8 drivers direct from the Video System manufacturer.

http://support.amd.com/us/gpudownload/Pages/index.aspx

http://www.nvidia.com/Download/index.aspx?lang=en-us

http://www.intel.com/p/en_US/support/detect/graphics

3) If you just performed the items 1) & 2) above, please reinstall SL again using the official version from Linden Lab. [be sure to do a clean install

http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life...

Here is the Windows 8 Manual System File cleanup procedure since it's not in the procedure above.

Windows 8
1.Using File Explorer -> Libraries / Computer / ( C: ) / Users /
2.Press the Continue button to get permission to obtain permanent permission edit this directory.
3.From the View drop-down menu option select Options & Change Folder & Search Options
4.Select the View Tab
5.Under the Hidden Files and Folders options click on the - O Show hidden files, folders & Drives radio button
6.Push the Apply Button then the OK button.
7.Open C:\Users\\yourpcusername)\AppData\Local\SecondLife and delete the contents of the SecondLife folder.
8.Open C:\Users\(yourpcusername)\AppData\Roaming\SecondLi

fe and delete the contents of the SecondLife folder.
9.Uninstall Second Life using the Programs and Features tool in the Windows Control Panel.
10.Download and install the latest release of the Second Life Viewer from http://secondlife.com/support/downloads/.

4) Be sure to wait for the complete friends list load and  Inventory rebuild before storming off on your search for fun.

5) Afterwards, you may use any viewer you prefer but I recommend a clean install of that viewer as well following their instructions.


P.S. I recommend these steps on all Windows 8 PC's and Laptops, specifically designed for Windows 8 with high-end Graphics Sub-Systems or Graphics Cards.

P.S.S. - On Upgraded PC's & Laptops - If your computer was not designed specifically for Windows 7 or Windows 8 these steps may still help. There are many "Designed for Vista" PC's that don't upgrade well to Windows 8. If your PC was designed for Windows XP, Windows 8 is usually NOT a viable option, practically speaking.