Marketplace Folders - Multiple Unintended Items

[Gretchen Janick]

Well...looks like I may have my work cut out for me.

I have inadvertently placed multiple products into an item folder, so when a customer purchases a single item they receive more than one item.

Question:

Is there a way for me to see what is in each item folder for items that are already listed on the Marketplace?

Is there a way for me to remove extra items from a folder?

Thanks for any help y'all can provide.

[Madeliefste Oh]

View in content to, to see what items are in your listings:

You cannot remove the items from the folder on the website. You have to make a folder in your inventory that contains only the items that belong to the product. Send the folder to the website through the Merchant Outbox.

Then it will show up in your inventory as unassociated item.

Go to the listing of the item you want to change. Go to edit. Now choose 'Edit associated object'

 

Select the new uploaded folder, and save your listing