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I made a $L purchase but it came through as $US. How do I convert the USD to Lindens?


Eurydice Barzane
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If you paid for L$, they should have appeared in your account as L$, not as USD.  You can try buying L$ again.  When you do, Linden Lab should use the USD that are currently in your account first, only charging your credit card or PayPal if you don't have enough USD in the account.  You will be changed the standard 30 cent fee for the new purchase order, but that's probably not worth worrying about except as an annoyance.

If you would rather not take the chance that buying L$ a second time will work properly, you can call the LL billing office to ask what went wrong. If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

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If you paid for L$, they should have appeared in your account as L$, not as USD.  You can try buying L$ again.  When you do, Linden Lab should use the USD that are currently in your account first, only charging your credit card or PayPal if you don't have enough USD in the account.  You will be changed the standard 30 cent fee for the new purchase order, but that's probably not worth worrying about except as an annoyance.

If you would rather not take the chance that buying L$ a second time will work properly, you can call the LL billing office to ask what went wrong. If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

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