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my viewer keeps crashing within a minute or two of rezzing. anyone else having this problem?


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If this always happens in the same sim, then it is quite possily a problem with the sim's server.  You should file a support ticket to report the chronic problem with the sim.  If you know of other people who are having the problem, have them submit support tickets as well.

If you have been reinstalling your viewer several times, however, I suspect that you are causing at least part of the problem yourself.  If you have not been doing a clean install each time, then you are simply passing along damagaed files from one installation to the next, possibly adding more errors each time.  You really need to do a good, clean installation carefully.  Here's how >>> http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life/ta-p/1375231

Because you are using Windows 8, please note that the following instructions are relevant to the process described in the article above:

Windows 8

    1)   Open C:\Users\<username>\AppData\Local and delete the contents of the SecondLife folder.
    2)   Open C:\Users\<username>\AppData\Roaming and delete the contents of the SecondLife folder.
    3)   Uninstall Second Life using the Programs and Features tool in the Windows Control Panel.
    4)   Download and install the latest release of the Second Life Viewer from http://secondlife.com/support/downloads/.

    Note: <username> is your PCs Windows 8 User Account Login Name

If you can't see the files or folders described above:
    1)   Using File Explorer navigate to -> Libraries / Computer / ( C: ) / Users /
    2)   Press the Continue button to get permission to obtain permanent permission edit this directory.
    3)   From the View drop-down menu option select Options & Change Folder & Search Options
    4)   Select the View Tab
    5)   Under the Hidden Files and Folders options click on the - O Show hidden files, folders & Drives radio button
    6)   Push the Apply Button then the OK button.

Finally, don't worry about the message that says the location has begun the logout process.  You will always get that message if you try to log in too soon after you crash.  The servers are simply telling you that they haven't finished logging you out yet.  Wait a few seconds and try again.

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If this always happens in the same sim, then it is quite possily a problem with the sim's server.  You should file a support ticket to report the chronic problem with the sim.  If you know of other people who are having the problem, have them submit support tickets as well.

If you have been reinstalling your viewer several times, however, I suspect that you are causing at least part of the problem yourself.  If you have not been doing a clean install each time, then you are simply passing along damagaed files from one installation to the next, possibly adding more errors each time.  You really need to do a good, clean installation carefully.  Here's how >>> http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life/ta-p/1375231

Because you are using Windows 8, please note that the following instructions are relevant to the process described in the article above:

Windows 8

    1)   Open C:\Users\<username>\AppData\Local and delete the contents of the SecondLife folder.
    2)   Open C:\Users\<username>\AppData\Roaming and delete the contents of the SecondLife folder.
    3)   Uninstall Second Life using the Programs and Features tool in the Windows Control Panel.
    4)   Download and install the latest release of the Second Life Viewer from http://secondlife.com/support/downloads/.

    Note: <username> is your PCs Windows 8 User Account Login Name

If you can't see the files or folders described above:
    1)   Using File Explorer navigate to -> Libraries / Computer / ( C: ) / Users /
    2)   Press the Continue button to get permission to obtain permanent permission edit this directory.
    3)   From the View drop-down menu option select Options & Change Folder & Search Options
    4)   Select the View Tab
    5)   Under the Hidden Files and Folders options click on the - O Show hidden files, folders & Drives radio button
    6)   Push the Apply Button then the OK button.

Finally, don't worry about the message that says the location has begun the logout process.  You will always get that message if you try to log in too soon after you crash.  The servers are simply telling you that they haven't finished logging you out yet.  Wait a few seconds and try again.

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