Jump to content
  • 0

Credit Card Problems


Teja Swashbuckler
 Share

Question

  • 0

is it a real mastercard or a debit subbrand?.... if it is original Credit Card and still not added, call support or send in a ticket.

The basic info about cards is in the knowledgebase:

You may use the following payment methods with Second Life:

  • Visa
  • American Express
  • MasterCard
  • Delta Online (non-U.S. Residents only)
  • JCB
  • Diners Club
  • Discover (U.S. Residents only)
  • Visa Electron (non-U.S. Residents only)
  • PayPal
  • Skrill

The currencies accepted for payment include:

    • CAD, AUD, JPY, EUR, GBP for non-U.S. Residents, and
    • USD for U.S. Residents
  • Like 1
Link to comment
Share on other sites

3 answers to this question

Recommended Posts

  • 0

is it a real mastercard or a debit subbrand?.... if it is original Credit Card and still not added, call support or send in a ticket.

The basic info about cards is in the knowledgebase:

You may use the following payment methods with Second Life:

  • Visa
  • American Express
  • MasterCard
  • Delta Online (non-U.S. Residents only)
  • JCB
  • Diners Club
  • Discover (U.S. Residents only)
  • Visa Electron (non-U.S. Residents only)
  • PayPal
  • Skrill

The currencies accepted for payment include:

    • CAD, AUD, JPY, EUR, GBP for non-U.S. Residents, and
    • USD for U.S. Residents
  • Like 1
Link to comment
Share on other sites

  • 0

I haven't the slightest idea. There could be any number of issues, and you've given very few details. Even with more information, however, in your case, those of us here in the answers forum probably couldn't help you, anyway. 

Since it's a billing issue...Call billing:

 

Have billing issues? Give us a call.

Note that phone support is for billing issues only. If you're having technical issues, please use technical support.

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.


Local Toll-Free numbers are available for the following countries

Local Toll-Free numbers
  • France: 0805.101.490
  • Germany: 0800.664.5510
  • Japan: 0066.33.132.830
  • Brazil: 0800.762.1132
  • Spain: 800.300.560
  • UK: 0800.048.4646

You can also contact us by submitting a support case for assistance

To create a new support request, please use the Submit a Support Case form. Please help us to assist you faster and more effectively by describing your issue with as much detail as possible.

If you've already submitted a case on the issue, you can update it in your support history.

  • Like 2
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...