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Have not recieved my L1300 for buying a house or L2500 yet that I purchased


Yarla30
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I'm not sure why you would have recieved $1300L for "buying" a house. You recieve many benefits as a premium member, certainly. Access to Live Chat is one of them; I presume it's under "Help" at the top of this page, but I'm not premium anymore, myself, so I can't double check that. $1300L for redeeming a Linden home is not. 

As far as $L bonuses go, you get two. You'll start recieving $300L on Tuesday, and continue to recieve $300L per week for as long as you hold a premium account, deposited every Tuesday. You'll also recieve a one-time bonus of $1000L after 45 consecutive days of premium membership. 

When it comes to the $2500L you purchased, contact live chat or call billing:

 

Have billing issues? Give us a call.

Note that phone support is for billing issues only. If you're having technical issues, please use technical support.

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.


Local Toll-Free numbers are available for the following countries

Local Toll-Free numbers
  • France: 0805.101.490
  • Germany: 0800.664.5510
  • Japan: 0066.33.132.830
  • Brazil: 0800.762.1132
  • Spain: 800.300.560
  • UK: 0800.048.4646

You can also contact us by submitting a support case for assistance

To create a new support request, please use the Submit a Support Case form. Please help us to assist you faster and more effectively by describing your issue with as much detail as possible.

If you've already submitted a case on the issue, you can update it in your support history.

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I'm not sure why you would have recieved $1300L for "buying" a house. You recieve many benefits as a premium member, certainly. Access to Live Chat is one of them; I presume it's under "Help" at the top of this page, but I'm not premium anymore, myself, so I can't double check that. $1300L for redeeming a Linden home is not. 

As far as $L bonuses go, you get two. You'll start recieving $300L on Tuesday, and continue to recieve $300L per week for as long as you hold a premium account, deposited every Tuesday. You'll also recieve a one-time bonus of $1000L after 45 consecutive days of premium membership. 

When it comes to the $2500L you purchased, contact live chat or call billing:

 

Have billing issues? Give us a call.

Note that phone support is for billing issues only. If you're having technical issues, please use technical support.

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.


Local Toll-Free numbers are available for the following countries

Local Toll-Free numbers
  • France: 0805.101.490
  • Germany: 0800.664.5510
  • Japan: 0066.33.132.830
  • Brazil: 0800.762.1132
  • Spain: 800.300.560
  • UK: 0800.048.4646

You can also contact us by submitting a support case for assistance

To create a new support request, please use the Submit a Support Case form. Please help us to assist you faster and more effectively by describing your issue with as much detail as possible.

If you've already submitted a case on the issue, you can update it in your support history.

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