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SL keeps freezing up and crashing


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OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name AERU
System Manufacturer Hewlett-Packard
System Model Presario CQ62 Notebook PC
System Type x64-based PC
Processor AMD V120 Processor, 2200 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.07, 4/27/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Hardware Abstraction Layer Version = "6.1.7600.16385"
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.74 GB
Available Physical Memory 934 MB
Total Virtual Memory 3.49 GB
Available Virtual Memory 1.95 GB
Page File Space 1.74 GB
Page File C:\pagefile.sys
There you go. Hopefully it helps.


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Once an SL Viewer crashes you may have to reboot the computer to clear problems.

A crash may also corupt the viewer's settings file.


Rename or delete the file. The viewer will make a new one with the default settings.

A texture download can also corrupt and cause problems. So, try clearing the cache.


You can delete everything in the folder.

It is important to know if you use only one viewer or whether you use 2 or more different viewers. If you use Phoenix, Imprudence, or others you need to make separate caches for each viewer. They do not play well together.

I did not see your video card listed. If it is ATI, you may have a video driver problem.

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