Shevonne Posted December 13, 2011 Share Posted December 13, 2011 Hi, I am using SL viewer 3.2.1. Last week I stopped receiving instant messages in the viewer. I do get them sent to email when I am offline, but these do not show up in the viewer either. What can I do?? I have cleared cache, that doesn't help the problem. It's really annoying because for example I get sent inventory by someone and I get the message to email but it's not in the viewer so I can not get the inventory offer etc... Link to comment Share on other sites More sharing options...
Aurelia Lionheart Posted December 13, 2011 Share Posted December 13, 2011 Did you accidently uncheck the box in the preference tab? Link to comment Share on other sites More sharing options...
Whirly Fizzle Posted December 13, 2011 Share Posted December 13, 2011 Phoenix/Firestorm Support has also been getting a lot of reports of the same. Please see https://jira.secondlife.com/browse/SVC-7540 Link to comment Share on other sites More sharing options...
Shevonne Posted December 13, 2011 Author Share Posted December 13, 2011 Do you mean the box enable incoming chat popups IM chats, Aurelia? The box is checked. Strangely I will receive an IM here and there, maybe one or two a day. I do know that I get many more though, before last week they were capped most days and I see what I receive when I am offline, it is more than one or two IMs a day... Link to comment Share on other sites More sharing options...
Shevonne Posted December 13, 2011 Author Share Posted December 13, 2011 That's interesting Whirly, so I am not alone... It is very annoying - I hope to find a solution soon... Link to comment Share on other sites More sharing options...
Shevonne Posted December 13, 2011 Author Share Posted December 13, 2011 Does anyone else have any ideas or the same problem? Link to comment Share on other sites More sharing options...
BlackMagi Darkwatch Posted December 13, 2011 Share Posted December 13, 2011 You are not alone Shevonne - I did a test purchase a little while ago whilst offline and didn't receive the item purchased. I did however receive the purchase confirmation and the inventory offer to email from the magic box. Also, one of my friends sent me something, nowhere to be seen although once again I got the notifcation. A notecard test went straight to my inventory ... I wonder if there are hidden folders somewhere? Voted and watching Black Link to comment Share on other sites More sharing options...
Arwen Serpente Posted December 13, 2011 Share Posted December 13, 2011 I'm having related issues to this as well. (I'm using Imprudence viewer, so I'm not sure it is viewer related) ~ IM's and Group Notices not going to email ~ Group Notices not being received inworld, even when cap has not been reached ~ Inventory offers without notification to email or inworld (they are received by my account, but I have to search for them) I've set the JIRA listed here to watch (that's what counts these days). Also, please take a look at this JIRA https://jira.secondlife.com/browse/SVC-7528 because it seems to me that they are related. In general, im/group notice/inventory offer/delivery does not seem to be working as expected. As a note on the bizarre side..I was inworld yesterday in im converstion with a friend (both of us inworld/online/logged in). Mid-conversation, one of her posts was sent to my email rather than to me in the conversation. I know because at the same time I had a MP sale and looked at my email to see the sales confirmation and saw the im from my friend appear. Later in the day, after logging off and logging back in, her im appeared. It was literally plucked out of the conversation and sent to email. Never seen that before. Link to comment Share on other sites More sharing options...
nana Leleu Posted December 13, 2011 Share Posted December 13, 2011 I have not been receiving group notices or my objects from Midnight Mania even an email notification has received and I knew I have got it. It has been happening a week, I don't receive any group notices or IMs or gifts from my friends when I am offline. I don't have many groups so I won't get more than 25 offline messages or objects. I am not sure if it is the viewer's problem or the SL inventory server's problem. I just want it to be resolved as soon as possible. Thanks, Link to comment Share on other sites More sharing options...
Arwen Serpente Posted December 13, 2011 Share Posted December 13, 2011 nana, if you haven't had a chance, definitely set the JIRAs to watch. I'm with you - I want it resolved too! Link to comment Share on other sites More sharing options...
Indio Quinnell Posted December 13, 2011 Share Posted December 13, 2011 I very much doubt it's a viewer problem. This kind of BS has been going on for years in Second Life; certainly, the delivery of group notices has been about as reliable as a politician's promise ever since I've been in-world. It really makes me wonder what's going on in the back-end of SL, that they can't even get what basically amounts to a glorified e-mail-and-IRC system working reliably and consistently. Sure, I'm prepared to grant that creating an immersive, user-modifiable 3D world is not exactly a simple programming exercise, but you would think that a reliable chat system would not be beyond the capabilities of any group of half-competent grad students, much less professional coders on salary. Link to comment Share on other sites More sharing options...
Arwen Serpente Posted December 14, 2011 Share Posted December 14, 2011 Shevonne and others in this thread, go to the JIRA https://jira.secondlife.com/browse/SVC-7540 to see the workaround that Maestro Linden figured out. I tried it and it worked to restore the delivery of inworld notices and inventory offers. Link to comment Share on other sites More sharing options...
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