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I've been trying to get ahold of a "support ticket" as I got a message I couldn't use this computer

Angeline Brannan


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Hello Angeline. If you get the message "Login failed or  Second Life cannot be accessed from this computer",

These messages generally indicate you have been blocked from the Second Life servers by Linden Lab as the result of:

  • Documented cases of fraud
  • Use of Second Life by a minor
  • Exceptionally flagrant abuse activity

Note that someone else in your household may be responsible for this activity, not necessariliy with your account. 

If you believe that this is an error, submit a support ticket via the support portal.--> Account Issues --> Second Life Web Log In Issues. To help customer support determine what block has been placed and why, include in the ticket your Second Life account name and any Second Life accounts that log in from your location.



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