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VEA LCD Flat TV Ambilight Backlight Youtube Television Movies Shoutcast Radio Videos ?


LordDraconousVerash
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That sounds like a true horror story.  I can understand why you are upset.  Unfortunately, LL is not likely to intervene in a situation like this.  It falls into the category of a "dispute between residents," which is typically left for the residents to resolve between them.  In my experience, the vast majority of creators in SL stand by their products and will replace or refund a purchase if it fails to work as promised.  I certainly try to work with a client to get technical problems straightened out, and will offer a refund if something I made doesn't work as designed.  There is no "law" other than good business practice to require that behavior, though. 

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That sounds like a true horror story.  I can understand why you are upset.  Unfortunately, LL is not likely to intervene in a situation like this.  It falls into the category of a "dispute between residents," which is typically left for the residents to resolve between them.  In my experience, the vast majority of creators in SL stand by their products and will replace or refund a purchase if it fails to work as promised.  I certainly try to work with a client to get technical problems straightened out, and will offer a refund if something I made doesn't work as designed.  There is no "law" other than good business practice to require that behavior, though. 

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I have that product, and I've found the customer service to be excellent.  One time, a store representative came to my home to help with a problem.

I think the LEVAhome TVs are the best SL televsion I've ever owned.  IM me in world and I'll try to help you, even though SL media devices usually make me scratch my head.

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